Service Request Process
The request and contracting of any laboratory service offered by Cimbiolab is subject to the following process, which mandatorily requires the execution of a formal contract:
1. Initial Contact: This website serves exclusively as an initial contact channel. You may express your interest in our services through the means provided here, which will constitute a request for information.
2. Proposal Preparation: After evaluating your specific needs, Cimbiolab will prepare and present a personalized technical and economic proposal to you.
3. Contract Execution: The effective provision of the service, including its terms, conditions, scope, and final price, will be formally established only after the negotiation, mutual acceptance, and signing of the corresponding service provision contract. No prior information published on this website shall be binding until that moment.
4. Service Request: Following the execution of the contract, you will receive an email with a username and password, which can be personalized. Using these credentials, you will be able to authenticate yourself on the Cimbiolab website to request the specific services covered by the contract.